1. Subscription Overview
By purchasing a subscription from our store, you agree to receive recurring deliveries of the selected product(s) at the frequency you choose during checkout. Your payment method will be automatically charged at the beginning of each billing cycle unless the subscription is cancelled.
2. Billing and Payments
Subscriptions are billed on a recurring basis according to the selected delivery schedule (for example, monthly). The first payment is charged at checkout. Subsequent payments will be automatically charged to your original payment method on the same day of each billing cycle.
If a payment fails, we may attempt to process the payment again. If payment cannot be successfully processed, the subscription may be paused or cancelled.
3. Subscription Discounts
Some subscriptions may include promotional pricing or discounts compared to one-time purchases. These discounts apply only while the subscription remains active and may be modified or discontinued in the future with prior notice.
4. Managing Your Subscription
Customers can manage their subscription at any time through their customer account or through the subscription management link provided in the order confirmation email.
Through this portal you may:
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Pause your subscription
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Skip a shipment
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Change delivery frequency
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Update payment details
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Cancel your subscription
5. Cancellation Policy
You may cancel your subscription at any time. To avoid being charged for the next billing cycle, cancellations must be made at least 24 hours before the next billing date.
Once a billing cycle has started and the order has been processed, the order cannot be cancelled.
6. Returns and Refunds
Subscription orders follow the same return and refund policy as standard purchases. If you are not satisfied with a product, please contact our support team within the timeframe specified in our Return Policy.
Refund eligibility may depend on whether the product has been opened or used.
7. Changes to Subscription Plans
We reserve the right to modify or discontinue subscription plans, pricing, or delivery schedules. Customers will be notified in advance of any significant changes.
8. Contact
If you have any questions regarding your subscription, please contact our support team via the contact information listed on our website.